5151 San Francisco Road NE Albuquerque, New Mexico 87109
| Accessibility | 🥄🥄🥄 | Had to maneuver to get to some common areas. |
| Comfort | 🥄🥄🥄 | Very comfortable bed. Good amenities. |
| Location | 🥄🥄🥄🥄 | Right off I-25, but not too close to any attractions. North end of town. |

I stayed at the Marriott Albuquerque Pyramid North hotel from April 21-24 and we were not as pleased as we have been in the past. It may be due to Covid, but at some point, that cannot be an excuse anymore.
We had a really rude waiter at the breakfast buffet. We sat down and they said they would be right with us. We waited 15 minutes and no one came, so my dad went to pour juice (other patrons did as well). She snapped and told him that she would do it. Waited 5 more minutes and she didn’t show up, so he went back and poured our juices and coffee. We got our own silverware and my dad had to hunt them down to close out the check. No one helped us at all during that meal.
We get to go in the concierge lounges at Marriotts and the one here is not open on weekends, so that is why we tried to eat in the restaurant on Saturday. Glad we didn’t have to do it again.
My mom forgot to request an accessible room. A regular room with 2 double beds is really tight for a wheelchair. I was parked in between the 2 beds if we were in the room.
The hotel is built around an atrium and it is a little cumbersome to get into it if you need the ramps. You can get around, but we had to move some furniture to sit down there and enjoy a drink.
We did not use the pool this time, but you can access it fairly easily.
Marriott is not doing daily maid service any longer. You request it when you want it and then you can ask for room items and have them brought to you. That would be great if they actually brought you the items. We requested more towels on two of the days. No one ever brought them, so my dad got them from the pool area. Same with coffee for my parents; he finally just went to the front desk to get some. They never emptied our trash cans. We had two lights out in the bathroom and we asked them to change them and they never did.
This was not the most pleasant stay, unlike the ones we have had in the past. We will probably pick a different hotel next time.
















